How It Works



The Site is a marketplace where Clients and Freelancers can identify each other and advertise, buy, and sell Freelancer Services online. Subject to the Terms of Service, Utalan provides the Site Services to Users, including hosting and maintaining the Site, facilitating the formation of Service Contracts, and assisting Users in resolving disputes which may arise in connection with those Service Contracts. When a User enters a Service Contract, the User uses the Site to invoice and pay any amounts owed under the Service Contract.


If you create an Account as an employee or agent on behalf of a company, you represent and warrant that you are authorized to enter into binding contracts, including the Terms of Service, on behalf of yourself and the company. Your privacy is important to Utalan and your information will be handled in accordance with our privacy policy, which is part of the Terms of Service, and applicable law.

If a Client and Freelancer decide to enter into a Service Contract, the Service Contract is a contractual relationship directly between the Client and Freelancer. Client and Freelancer have complete discretion both with regard to whether to enter into a Service Contract with each other and with regard to the terms of any Service Contract. You acknowledge, agree, and understand that Utalan is not a party to any Service Contract, that the formation of a Service Contract between Users will not, under any circumstance, create an employment or other service relationship between Utalan and any User or a partnership or joint venture between Utalan and any User.

Freelancers will pay Utalan a service fee for the use of the Site Services for using the Site Services, including the communication, invoicing, reporting, dispute resolution and payment services, including facilitating arbitration services as described in the applicable Escrow Instructions (the “
Service Fees”). The Service Fees (to use the Site Services) are paid solely by Freelancer. When a Client pays a Freelancer for a Project or when funds related to a Project are otherwise released to a Freelancer as required by the applicable Escrow Instructions , Utalan Escrow will credit the Freelancer Escrow Account for the full amount paid or released by the Client, and then subtract and disburse to Utalan the Service Fee. Freelancer hereby irrevocably authorizes and instructs Utalan Escrow to deduct the Service Fee from the Freelancer Escrow Account and pay Utalan on Freelancer’s behalf. In the event the Freelancer chooses to withdraw funds in a currency other than U.S. dollars, there may also be a foreign currency conversion charge imposed by Utalan Escrow or an affiliate and the rate may differ from rates that are in effect on the date of the payment and you may be able to obtain a better rate from your bank or financial institution.